FAQ (Frequently Answered Question)¶
About UEC Account¶
- What is the UEC account?
- How and where is the UEC account issued and distributed
- I received an email with my UEC account notification but cannot read the contents
- I have not received my UEC account notification email after the previously communicated time period
- Does the UEC have an expiry date?
- Can I use the UEC account while on leave from the university?
- The password expiry date has passed and I am unable to use the UEC account. What should I do?
- I have forgotten my UEC account password. What should I do?
- When I tried to log in, I was asked for an authentication code in addition to the password. What should I enter?
- I am unable to log into WebClass, which I was previously able to access. What should I do?
- I am unable to log into the academic information system, which I was previously able to access. What should I do?
- I am due to be appointed, but I need a UEC account for preparation. What should I do?
- I was contacted by email or telephone by somebody saying they “wanted me to tell them my UEC account password”. Also, I was asked to reset my password by an unknown site (a non-uec.ac.jp domain). What should I do?
- What happens to my UEC account after graduation, completion or retirement?
- I have moved on to graduate school. Can I still use the undergraduate UEC account?
- I have forgotten my 2-factor authentication settings
- There is a message that says “2-factor authentication is not set. Log in from the user WebUI and perform [2-factor authentication configuration].” What should I do?
- Some servers failed to change the user information. Please contact your system administrator. message appeared. What should I do?
- The one-time password email setting for the integrated authentication system is not reflected even after the setting has been changed. What should I do?
About UEC Cloud Account¶
- What is the UEC Cloud Account?
- How and where is the UEC Cloud account issued and distributed?
- I would like to change my password for my UEC Cloud account, how do I do that?
- I forgot my password for my UEC Cloud account. What should I do?
- Does the UEC Cloud Account have an expiry date?
- Can the UEC Cloud account be used after graduation, course completion or retirement?
- Are procedures required for the issue of the UEC Cloud account?
- Suddenly, I cannot log in to my UEC Cloud account. What should I do?
- “The login settings do not meet the 2-factor authentication process policy determined by your organization” is displayed, and I am unable to log in. What should I do?
- I don’t know how to use the backup code I received from the Information Technology Center.
- I tried to log in to my UEC Cloud account, but the message “Deleted account” is displayed. What should I do?
- I am not in charge of any classes (I am an office worker). Is it necessary for me to configure a UEC Cloud account?
- Is the UEC Cloud account issued to part-time teachers?
- Configuration of 2FA requires a smartphone or telephone number. However, I do not have a telephone that I can always carry with me. What should I do?
- Can I link the UEC Cloud account to an external service and use it as ID for a login etc?
- Can you issue a UEC cloud account that can be shared and used by departments?
About INFOSS and Pledge¶
- I don’t know if my INFOSS or pledge has been completed. Where can I find out?
- My access was restricted because I did not complete INFOSS or the pledge by the deadline. How can I get the restriction lifted?
- I have completed INFOSS and the Pledge, but my access restrictions have not been lifted. When will the restrictions be lifted?
About Campus e-mail¶
About mail for @edu.cc.uec.ac.jp¶
About mail for @uec.ac.jp¶
About other e-mail systems in the campus¶
About Campus-wide license¶
About campus license for Microsoft products and services¶
About Adobe Campus-wide license¶
About network¶
About Private IP address¶
About UEC Wireless¶
- Cannot connect to UEC Wireless (campus wireless LAN)
- UEC Wireless (学内無線LAN) の接続がすぐに途切れてしまう
- UEC Wireless に先ほどまでは繋がっていたのに繋がらなくなった
- UEC Wireless (学内無線LAN) に繋がるが，インターネットに繋がらない
- 院に進学したらUEC Wirelessが接続できなくなった
- AndroidスマートフォンでUEC Wirelessに接続しようとしたら，CA証明書のインストールを求められました
- PC を初期化したところ UEC Wireless や VPN , Thunderbird が使用できなくなった
- スマートフォンやmacOSからUECWirelessにアクセスできない
About SOCKS Proxy¶
About Zoom¶
- I tried to sign in via SSO, but I get an error app_not_configured_for_user and cannot sign in.
- I am unable to sign in after SSO sign-in and the browser launches.
- Can I use my university Zoom account for research meetings, conferences, or workshops with people outside the university?
- I want to hold a videoconference with more than 300 people.
About Google Workspace¶
- [Classroom] I am in charge of a class, but I cannot create a class because I was not registered as a “teacher”. What should I do to register as a “Teacher”?
- [Meet] Unable to connect to the meeting from the campus network or the connection is unstable.
- [Gmail] I cannot set up mail forwarding from University of Dentsu Gmail (@gl.cc.uec.ac.jp). How can I set up mail forwarding?
- [Gmail] When I read my Dentsu University Gmail email in my email application, I see that text like “https://www.google…” has been added to the link in the body of the email. Is it safe to access it?
- チャットの保存期間はどのくらいですか？
- チャット履歴をローカルへ保存する方法はありますか？
About Microsoft 365¶
- 電通大用Microsoftアカウント とはなんですか？
- どのようなサービスが利用できますか？
- 表示名がUECアカウントになっています．変更できますか？
- A5 と A1 の違いはなんですか？
- 自分のアカウントのライセンスは A5 と A1 のどちらですか？
- OfficeをPCにインストールする方法がわかりません
- Microsoft にサインインできません
- 電通大MicrosoftアカウントでMicrosoft Teamsにログインしようとすると，「Microsoftアカウントが存在しません。別のアカウントを入力するか、新しいアカウントを作成してください。」と表示されて，ログインが失敗します．
- UECクラウドアカウントと電通大Micorosftアカウントの認証頻度を減らすことはできますか．
- Microsoft Teams を学外の方をゲストユーザーとして登録し，使用することは出来ますか？
- Microsoft Teamsについて，終了・退職などにより，学生・教職員のユーザの削除，Microsoftアカウントが削除された場合，チャットの内容や添付ファイルは消えてしまいますか．
- Windows PC に Microsoft アカウントを登録することは出来ますか？
About UEC Disk 2¶
- When I try to log in to UEC Disk2, the message “Integrated Authentication Login Page - Access Denied” is displayed and I cannot access.
- I can’t log out because there is no logout button. How can I log out?
- I can access it from my browser, but when I try to access it from the client application, I get a “Access forbidden, your log-in token is invalid or has expired.” is displayed and I cannot access the site. What should I do?