What is the UEC account?

This is the common university account issued by the ITC. This account is required when using many campus services.

For details, see UEC Account. This was previously called the education account.

How and where is the UEC account issued and distributed

For students (undergraduate/graduate school)

For students in the undergraduate and graduate schools, the application form will be distributed by e-mail at the time of entrance into the university. If you cannot receive it, you can pick it up at the Information Technology Center Office (4th floor, East Bldg. No. 3). Please bring your student ID card or official identification (health insurance card, driver’s license, my number card, passport, etc.).

For faculty

It is issued in conjunction with the issuance of your ID card. The cards are generally distributed at the Administrative Office of the Information Technology Center (4th floor, East Bldg. No. 3). Please come to the Information Technology Center Office with your university-issued ID card after assuming your new position. Some information may be distributed by e-mail.

For details, see Receiving your UEC account.

Please inquire to the General Affairs representative 総務企画課総務係 (soumusoumu-k@office.uec.ac.jp, Ext. 5862) for the ID card application and issue procedures.

I received an email with my UEC account notification but cannot read the contents

Please come with your student ID card or official ID (health insurance card, driver’s license, my number card, passport, etc.).

Some email addresses issued by cell phone carriers deliver the received email to your cell phone via SMS, and the content of the email may not be displayed correctly.

I have not received my UEC account notification email after the previously communicated time period

Please come with your student ID card or official ID (health insurance card, driver’s license, my number card, passport, etc.).

It is possible that you did not register an e-mail address for notification during the enrollment process, or that you registered an incorrect e-mail address. In this case, you will be notified in person.

Does the UEC have an expiry date?

Yes. For details, please refer to Basic information.

Can I use the UEC account while on leave from the university?

As this is used to access the office information systems (学務情報システム), the UEC account can be used while on leave.

The password expiry date has passed and I am unable to use the UEC account. What should I do?

Set the Reissuing the UEC account password. Please change the password promptly within the expiry period after reissue.

I have forgotten my UEC account password. What should I do?

Set the Reissuing the UEC account password. Please change the password promptly within the expiry period after reissue.

When I tried to log in, I was asked for an authentication code in addition to the password. What should I enter?

When using the campus network from an external network, such as the home, it is necessary for you to enter your authentication code.

In case 2-factor authentication is set on your UEC account

The authentication code is notified based on the set method. Please confirm and enter.

In case 2-factor authentication is not set on your UEC account

Please configure this with reference to 2 要素認証設定.

I am unable to log into WebClass, which I was previously able to access. What should I do?

Check the following. If this does not apply, please inquire to the e-learning center

I have forgotten my password

Please see I have forgotten my UEC account password. What should I do?

My password has expired

Please refer to The password expiry date has passed and I am unable to use the UEC account. What should I do?

Set the necessary 2-factor authentication to access from external networks.

Please configure this with reference to 2 要素認証設定.

The usage period for my UEC account has expired.

If your UEC account usage period passes, due to graduation, completion, progressing to the next stage of education or retirement, this account shall be promptly deleted. Please understand in advance that we cannot respond to any requests for temporary recovery. For details, please see Basic information.

I am unable to log into the academic information system, which I was previously able to access. What should I do?

Please check the following. If this does not apply, please contact the Academic Affairs Division.

Completion of signing of the pledge and the information ethics education were not completed within the set period

Please refer to Pledge for Using the UEC Information Systems and INFOSS e-Learning for Information Ethics.

In case a UEC account is newly issued on entrance, progressing to the next stage of education, or relocation etc., it is necessary to sign the pledge within the set period.

All UEC account users must take the INFOSS information ethics education every year.

Other than the above

This may be the same cause as I am unable to log into WebClass, which I was previously able to access. What should I do? , so please refer to this section.

I am due to be appointed, but I need a UEC account for preparation. What should I do?

The UEC account is linked to the issue of the ID card, so it cannot be issued in advance by the IEC. Please discuss this with the General Affairs representative 総務企画課総務係 (soumusoumu-k@office.uec.ac.jp, EXT. 5862).

I was contacted by email or telephone by somebody saying they “wanted me to tell them my UEC account password”. Also, I was asked to reset my password by an unknown site (a non-uec.ac.jp domain). What should I do?

The IEC will ever ask you for your password by email or telephone. You should never be asked to enter your password by a non-uec.ac.jp domain.

The only exceptions are when using securelogin.arubanetworks.com as the Web authentication domains for the UEC wireline authentication LAN or UEC Guest Wireless, but access to this is limited to from within the campus.

If you receive a suspicious inquiry, check with the ITC (support@cc.uec.ac.jp). If there is a risk that your password has been leaked, please contact UEC-CSIRT (uec-csirt@uec.ac.jp).

What happens to my UEC account after graduation, completion or retirement?

学生の方は卒業・修了日の 2 ヶ月後,教職員の方は退職日の 6 ヶ月後に UEC アカウントと関連するデータは削除されます. 削除されたデータは復旧できませんので,必ずバックアップをお願いします.

非正規生(学籍番号の左から3つ目の数字が9の方)は 猶予期間が設けられておりません. 卒業・終了日までにデータの移行を必ず行って下さい.

For details, please see Procedures on graduation, completion, or retirement for UEC Account.

I have moved on to graduate school. Can I still use the undergraduate UEC account?

No. You cannot use it.

You will be issued with a new, separate UEC account in graduate school. Your old UEC account will be deleted 2 months after your date of graduation. Please complete Old \Rightarrow New UEC account migration by that time.

I have forgotten my 2-factor authentication settings

You can configure 2-factor authentication at any time. Please do this in accordance with 2 要素認証設定.

When configuring the VPN, do so in accordance with steps 2, 4, and 8 of The first step guide of ITC systems (for students/educational and research staff) in Guidance. Be sure to carry out step 8 (disable proxy settings).

There is a message that says “2-factor authentication is not set. Log in from the user WebUI and perform [2-factor authentication configuration].” What should I do?

Please perform 2-factor authentication in accordance with 2 要素認証設定.

If you have configured VPN, you will be able to access from the campus network through a VPN connection, so 2-factor authentication may be skipped.

You will need to configure 2-factor authentication in advance to use your UEC account from an external network.

Some servers failed to change the user information. Please contact your system administrator. message appeared. What should I do?

Failed to change user information on some servers. Please contact your system administrator. The message ``Please contact your system administrator’’ may appear, but the password change and two-factor authentication settings themselves have been completed successfully. The message ``Please contact your system administrator’’ may appear due to system reasons, but there are no known problems, so please use the system as is.

The one-time password email setting for the integrated authentication system is not reflected even after the setting has been changed. What should I do?

If you still do not receive any e-mails after changing your e-mail settings, please follow the instructions below to set up your e-mail settings.

  1. Confirm that the one-time password has been sent to the e-mail address before the change.

  2. Use the one-time password to access this link.

  3. The following window will appear, click on 2段階認証設定 .

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  1. Click on the checkbox surrounded by a red frame in the following screen.

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  1. Register a new email address to which the One Time Password will be sent. Please refer to this page.